Technology Upgrade
Partners Bank Technology Upgrade
Partners Bank recently completed an upgrade to our banking technology to a more secure and robust system. We have provided multiple resources to help our customers transition and adjust to the new technology. For more information on the upgrade and what has changed, click on one of the product and service options below.
Frequently asked questions:
- If you are an Online or Mobile Banking customer and have not logged in since our upgrade happened, before September 5th, click here for information on logging in for the first time post conversion.
And as always, contact our Customer Care Center during normal business hours for live people who are ready to help you navigate the new technology.
FAQ
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ATM & Debit Cards
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Online & Mobile Banking
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Business Banking
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Statements/ eStatements
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Phone Banking
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Data Download Instructions
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Video Library
Learn MoreLearn More About Partners Bank Technology Upgrade Below
For more information on our products and services and the changes you can expect, please see below.
Partners Bank Customer Care Center is ready to answer any questions you may have. Give us a call or stop by a local branch during normal business hours to learn more.
Partners Bank has updated our technology to enhance our services and product offerings and ultimately provide a better overall banking experience for our customers. These updates are part of our ongoing commitment to serving you as The Bank That Listens. We apologize for any inconvenience caused by this update and appreciate your understanding.
After The Partners Bank Technology Upgrade Weekend
Account Numbers
All Account Numbers will remain the same.
Your Statements
The look of our deposit and loan statements and notices have changed. However, they still contain the same information.
Going forward, checking, savings and money market accounts will receive a statement at the end of every month. We provided two account statements to our customers – one as of September 5th and one as of September 30th. This is a function of the technology upgrade and will not affect your account balances.
eStatement customers received a printed statement for account activity as of September 5th.